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Features
Callback requires only a touch tone phone
Works in every country – even where ConnexPhone has no toll free access numbers
Callers may call our Automatic Number Identification (ANI) access number and hang up. Our switch recognizes your phone number and dials you back immediately.
Callback service also includes complimentary "Prepaid Phone Card"
Conference-calling capability for up to 16 people
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Rates
Visit the Callback Rate Calculator to see how low our callback rates are!
Same low callback rates 24 hours a day, 7 days a week
6-second increment billing, 30 second minimum
NO service charges or hidden surcharges for your callback account
NO activation, connection, or monthly fees. You don’t pay unless you use your card!
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Billing
Online account management for every callback account
Convenient credit card billing at the end of the month
Detailed statements provided via email, and on the web
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How Does Callback Work? Callback is easy to use. Callers only need a touch-tone phone. The procedure is simple: - To initiate a callback, the caller must trigger his or her phone number. There are several methods:
Callers may post their trigger number on the ConnexPhone website: by Webcall Trigger.
Callers may dial a pre-assigned phone number and hang up after the first ring. The call is never completed so the caller is not charged for that portion of the call by the local phone company.
Calls may be triggered from cellular telephones using SMS messages (Simple Messaging Service) or using email.
Within seconds after triggering your call, the system calls you back. Upon answering, the caller is instructed to dial the destination number. ConnexPhone will only bill you for the call if the call connects.
After finishing the call, the caller simply presses** and hangs up or presses ## on the phone keypad to place another call.The entire process adds about ten seconds to normal dialing. Callback also works with cellular phones and fax machines. There is no need to change your existing long distance provider. Callback is fast, easy, and dramatically lowers expenditures. |
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